What is the check-in and check-out policy at Doubletree By Hilton London Excel?
Check-in is at 15:00 and check-out is by 12:00.
Doubletree By Hilton London Excel – A Favorite for Families in London
Key details
About the Hotel
Excel, 2 Festoon Way, London, E161RH,
- On the waterfront
Great
8.2
8.3
4.8
4.0
4-star waterfront hotel next to ExCel Exhibition Centre in London
Location & Access
DoubleTree By Hilton London Excel sits on the
Rooms & Amenities
Each room includes a 40-inch LED TV and a private shower room with complimentary toiletries. Some suites offer balconies with waterfront views across Royal Victoria Dock. Guests receive
Dining
The Restaurant serves
Family & Business
Children 12 and under receive complimentary breakfast and kids welcome amenities. The hotel offers
Fitness & Services
The
Highlights
Location: Waterfront, next to ExCel Exhibition Centre, 0.5 mi from London City Airport
Rooms: Suites with balconies and dock views
Dining: Modern Italian restaurant with waterfront views
Family: Complimentary breakfast for children 12 and under
Business: Meeting facilities & flexible check-in/out
Wellness: Free Fitness Room with cardio equipment
Services: Pet-friendly with bowls & baskets, EV charging
“This waterfront property presents a mixed experience. Its location near the ExCel Centre is a clear advantage for business travelers, and the staff seems genuinely dedicated. However, some aspects, like dining and room amenities, may not meet expectations for the price.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Twin Room2 persons230 sq. feet2 Single bedsAir conditioningHeatingroom details
- Queen Room2 persons230 sq. feet1 Queen-size bedAir conditioningHeatingroom details
- Queen Room Sofa Bed2 persons230 sq. feet1 Queen-size bed and 1 Sofa bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At DoubleTree by Hilton London Excel, dining choices reflect a commitment to British culinary heritage, featuring fresh and sustainable ingredients. Guests can choose from vibrant dining in The Salt Port Restaurant & Delicatessen overlooking the Royal Victoria Dock or unwind in The Bidder & Co Lounge with its contemporary offerings and premium cocktails.
The Salt Port Restaurant & Delicatessen
British
Ambiance
Modern and family-friendly, located on the banks of the Royal Victoria Dock, providing a scenic dining environment.
Key Offerings
The Salt Port emphasizes sustainability, offering a menu that celebrates the history of the royal docks. Embrace local flavors and choices that cater to vegetarians and those with gluten-free needs.
Reservation
Not needed
Open daily from 06:30 to 22:00; Sunday opening at 07:00.
The Bidder & Co Lounge
British pub classics
Ambiance
Modern and inviting, perfect for families or casual meet-ups after events.
Key Offerings
The lounge features signature cocktails, sharing platters, and a selection of bar favorites with a contemporary twist, ideal for relaxation after a day at ExCel London or The O2 Arena.
Reservation
Not needed
Open daily from 12:00 to 02:00.
Doubletree By Hilton London Excel Location
Excel, 2 Festoon Way, London, E161RH,
Map view
City landmarks
Landmark
Royal Arsenal
1.8 mi
Library
Charlton House
1.9 mi
Convention Centre
ExCeL London
3100 ft
Landmark
Greenwich Park
2.7 mi
Event hall
The O2
1.6 mi
Landmark
Emirates Air Line
1.1 mi
Landmark
War memorial at former St Mark's Church
2100 ft
Landmark
Silo D
2700 ft
Landmark
Chapel Of St George And St Helena At Former Dockland Settlement No. 1
1.2 mi
Landmark
Up at The O2
1.6 mi
Landmark
Dock Manager's Office
3600 ft
Landmark
Central Buffet At Custom House
3800 ft
Landmark
Silvertown War Memorial
3900 ft
Museum
Cutty Sark
2.7 mi
Landmark
The Dockers Sculpture
3000 ft
Landmark
ExCeL Exhibition Centre
3600 ft
Planetarium
Royal Observatory Greenwich
2.7 mi
Landmark
Limehouse
3.1 mi
Landmark
St Luke's Community Centre
1.1 mi
Landmark
Northern Entrance to Woolwich Foot Tunnel
1.1 mi
Landmark
Fairbairn Hall
1.2 mi
Bridge
Royal Victoria Dock and Bridge
3000 ft
Park
Queen Elizabeth Olympic Park
3.4 mi
Church
Memorial Community Church
1.3 mi
Landmark
St Andrew's Church
1.3 mi
Theatre
Brick Lane Music Hall
2.5 mi
Park
Thames Barrier Park
2.1 mi
Landmark
Thames Path
3.2 mi
Landmark
Silvertown
2.3 mi
Nearby
The Connaught Tavern
1500 ft
Restaurants
Fox Connaught
800 ft
Lynx Way London
Yi-Ban
1700 ft
1010 Dockside Road London Regatta Centre
Afternoon Tea at Sunborn Yacht Hotel London
1700 ft
Royal Victoria Dock Sunborn Yacht Hotel London
River Cottage Deli
3200 ft
1 Royal Victoria Dock ExCeL London
The Old Time Music Hall
2.0 mi
North Woolwich Road
City Bar and Grill
2.9 mi
London City Airport Hartmann Road
Custom House Pub
4700 ft
272-283 Victoria Dock Road
The City Bar
2.9 mi
Hartmann Rd After Security
Tapa Tapa
3800 ft
Western Gateway Royal Victoria Docks
Espressamente Illy
2.9 mi
City Aviation House London City Airport
Explore London
Explore the Area
ExCeL London
12 minutes' walk
ExCeL London is a major exhibition and convention centre, hosting a variety of events and fairs throughout the year.
The O2
30 minutes' walk
The O2 is an iconic arena known for world-class concerts, events, and a range of dining options within the building.
Royal Victoria Dock and Bridge
10 minutes' walk
A picturesque waterfront area perfect for a stroll, featuring great views and historical significance in London's docklands.
Greenwich Park
45 minutes' walk
Famous for its expansive lawns and the Royal Observatory, this park offers stunning views over the Thames and London.
Emirates Air Line
25 minutes' walk
A cable car ride over the Thames offering breathtaking views of the London skyline, ideal for thrill-seekers.
Greenwich Peninsula Ecology Park
27 minutes' walk
A peaceful nature reserve with walking trails, perfect for relaxation and birdwatching in a serene environment.
Fox Connaught
3 minutes' walk
A cozy pub with a warm atmosphere serving classic British fare and an extensive selection of drinks.
Yi-Ban
7 minutes' walk
This waterfront restaurant specializes in authentic Chinese cuisine, offering dim sum with delightful river views.
The Old Time Music Hall
40 minutes' walk
A nostalgic venue showcasing music hall performances and a cheerful atmosphere suitable for all ages.
Up at The O2
30 minutes' walk
An exhilarating climb over the O2 arena, offering panoramic views of London, perfect for adventure lovers.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 10 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Romanian, Polish, Russian, Lithuanian, Slovenian, Tagalog / Filipino
Number of floors:
9
Number of rooms:
285
Former name
Ramada
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show more
Pros
Lovely staff
Clean rooms
Free cookies
Cons
Poor soundproofing
Guest reviewsbased on 4 reviews
Roy from United Kingdom
Business traveller
queen room
3 nights in November 2025
|
Reviewed: January 16, 2026
7/10
convenient location feather pillows clean bedding expensive rooms uncomfortable sofa bed
The location near the excel centre was convenient. i found the feather pillows and bedding very comfortable and clean. the range of breakfast choices was good. i particularly enjoyed the chicken schnitzel for dinner. It was generous and delicious!!!
i was not impressed with the rooms for the price. the sofa bed was so uncomfortable that i let my son sleep in the bed with my wife and i used the sofa bed. there were only four pillows for three of us. there was a lot of work going on outside and it took me a long time to walk to the excel.
0 Helpful
Mary from United Kingdom
Family with children
Twin Room
3 nights in November 2025
|
Reviewed: December 22, 2025
9.0/10
lovely docklands stay
easy parking cute staff clean room
parking was easy (a big plus for me!). the staff at reception gave a friendly welcome. my room, a twin room, was not only clean but also ready even before the stated check-in time. i appreciate it when hotels do that.
the bathroom lighting was not great for makeup.
Facilities
9/10
the hotel boasts fine communal areas. i saw staff constantly cleaning both common areas and rooms. the breakfast was excellent with plentiful options and tasted great.
Rooms
9/10
the twin room included amenities to make warm drinks. my room was modern, clean and also pleasant. the bed was especially comfortable, made for a very good night's sleep.
0 Helpful
|
Alex from United Kingdom
Single
queen room sofa bed
3 nights in November 2025
|
Reviewed: December 16, 2025
6/10
The room was spacious and clean. the receptionist was kind and helpful. That was acceptable..
i arrived and was told the sofa bed would be ready. i had to go downstairs to ask for them to set it up. the lighting in the room was also very poor.
0 Helpful
Leo from Germany
Single
Queen Room
4 nights in November 2025
|
Reviewed: December 01, 2025
6/10
poor lighting single switch
I found the lighting in the room insufficient. It was especially difficult to apply makeup in the bathroom because the lighting was so poor. I needed more light there. There was no way to turn off the lights individually. A single switch controlled all the lights. This made it hard to create a relaxing atmosphere before sleeping, or to read in bed without disturbing my companion. I needed a way to adjust the lights better.
0 Helpful
Show more reviews
FAQs
About Doubletree By Hilton London Excel
How far is Doubletree By Hilton London Excel from London City Airport?
The hotel is located 0.5 mi from London City Airport.
What fitness facilities are available at Doubletree By Hilton London Excel?
The hotel features a Fitness Room equipped with cardio equipment, available for all guests.
Are there on-site dining options at Doubletree By Hilton London Excel?
The hotel has a restaurant offering modern Italian cuisine and a bar serving signature cocktails.
Is internet access available at Doubletree By Hilton London Excel?
Free Wi-Fi is available throughout the property.
What are the nearby attractions to Doubletree By Hilton London Excel?
Nearby attractions include ExCel Exhibition Centre (0.3 mi), Canary Wharf (3 mi), and The O2 Arena (3 mi).
What are some of the room amenities at Doubletree By Hilton London Excel?
Rooms feature air conditioning, a 40-inch flat-screen TV, free Wi-Fi, and complimentary toiletries.
How much is parking at Doubletree By Hilton London Excel?
Public parking is available on-site for £15 per day.
Are there any children's amenities at Doubletree By Hilton London Excel?
The hotel provides kids' amenities and offers complimentary breakfast for children 12 years and under.
What breakfast options are available at Doubletree By Hilton London Excel?
A hot and cold breakfast buffet is available for an additional charge of £19.
What types of rooms does Doubletree By Hilton London Excel offer?
The hotel offers bright rooms and spacious suites, some of which feature balconies with waterfront views.
Is there a business center available at Doubletree By Hilton London Excel?
The hotel provides a business center and meeting rooms with natural light and A/V equipment.
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